Last updated: November 13, 2025
This Privacy Policy explains how Ember Technologies, LLC (“Ember Technologies,” “we,” “us,” or “our”) collects, uses, and protects information in connection with your use of Rhyme (the “Service”), our speech-to-text writing canvas tool.
By using Rhyme, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.
We aim to minimize data, never sell your data, and give you control to delete your content and account.
1. Scope
This Privacy Policy applies to:
Your use of the Rhyme app and any related websites, applications, or services that link to this Policy.
All users of the Service, regardless of location, subject to additional rights described for specific regions (e.g., EU/EEA, UK, California).
This Policy does not apply to third-party services that we do not own or control, even if they integrate with Rhyme.
2. Information We Collect
We aim to collect only what we reasonably need to operate and improve Rhyme.
2.1 Information You Provide Directly
Account Information
Email address
Password (stored in a hashed form)
Profile details you choose to provide (if any)
Documents & Text Content
Text you create, edit, and store in Rhyme (documents, notes, transcripts, etc.).
Audio Input (Speech-to-Text)
Audio you submit for transcription.
Transcribed text generated from your audio.
Support & Communications
Messages you send to us (e.g., email support, feedback, bug reports).
Any information you include in those communications.
2.2 Payment & Subscription Information
If you subscribe to paid features, payments are processed by third-party payment processors (e.g., Stripe, App Store, Play Store).
We may receive limited billing-related information (e.g., last 4 digits of card, expiration month/year, transaction IDs, subscription status).
We do not store your full payment card number on our servers; that is handled by the payment processor.
2.3 Automatically Collected Information
When you use Rhyme, we may automatically collect:
Usage Information
Basic usage events (e.g., app opens, feature usage, error logs).
Aggregate metrics (e.g., number of documents, session length).
Device & Technical Information
Device type and operating system
App version
Approximate region or language settings (if your device shares them)
We use this primarily to maintain the Service, debug issues, and improve user experience. We do not use this information to sell targeted advertising.
3. How We Use Your Information
We use information we collect for the following purposes:
To Provide the Service
Transcribe speech into text.
Store and sync your documents so you can access them.
Maintain and secure your account.
To Process Payments & Manage Subscriptions
Enable purchases of subscriptions or other paid features.
Coordinate with payment processors for billing and receipts.
To Improve and Maintain Rhyme
Diagnose and fix technical problems.
Monitor usage patterns at an aggregate level (not to profile you individually).
Improve accuracy, reliability, usability, and performance.
To Communicate with You
Respond to your requests and questions.
Send service-related updates (e.g., changes to Terms, policy updates, important service notices).
To Comply with Law and Protect Rights
Comply with legal obligations or lawful requests.
Protect our rights, property, safety, and those of users or the public.
We do not sell your personal information or your content.
4. Audio & Speech-to-Text Processing
Rhyme converts your speech to text using our own systems and/or trusted third-party providers acting on our behalf.
Audio is processed for the purpose of generating text and providing the Service to you.
We may temporarily store audio or transcription data to complete the processing and improve reliability.
We do not sell your audio or transcription data to third parties.
We do not use your transcripts to create advertising profiles.
Where possible and practical, we minimize retention of raw audio and focus on storing only the resulting text that you choose to keep in your documents.
5. Data Storage, Retention & Deletion
5.1 Storage
Your data (including documents and account information) may be stored on secure servers operated by us or our service providers, which may be located in different regions or countries.
We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure.
5.2 Retention
We retain information for as long as necessary to:
Provide you with the Service.
Maintain your account and documents.
Comply with legal obligations (e.g., tax, accounting).
Resolve disputes and enforce agreements.
When data is no longer needed for these purposes, we seek to delete or anonymize it.
5.3 Your Deletion Options
You have control over your content and account:
Delete Documents:
You can delete individual documents from within Rhyme.
Once deleted, they will no longer be accessible to you and will be removed or anonymized from our active systems within a reasonable period, subject to backups and legal requirements.
Delete Account & Personal Data:
You can request deletion of your account and associated data by contacting us at hello@rhyme.ink or via any in-app deletion features we provide.
We will delete or anonymize your personal data within a reasonable timeframe, except where we must retain some information by law (e.g., billing records).
6. Sharing of Information
We do not sell your personal information.
We may share information in the following limited circumstances:
Service Providers & Vendors
Cloud hosting providers
Payment processors
Analytics providers (if used)
Customer support tools
These providers are permitted to process data only to provide services to us and are subject to contractual obligations to protect your information.
Legal & Safety Reasons
We may disclose information if we believe, in good faith, that it is reasonably necessary to:Comply with a law, regulation, legal process, or government request.
Protect the safety, property, or rights of Ember Technologies, our users, or the public.
Detect, prevent, or address fraud, security, or technical issues.
Business Transfers
If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will take reasonable steps to ensure the confidentiality of your personal information and notify you where required by law.
7. Cookies & Similar Technologies
If Rhyme or any related website uses cookies or similar technologies, they may be used to:
Maintain your session and security.
Remember preferences.
Collect basic, aggregated usage statistics.
Where required by law, we will obtain your consent before using non-essential cookies and will provide you with options to manage them.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
However:
No method of transmission over the internet or electronic storage is 100% secure.
We cannot guarantee absolute security of your information.
You are responsible for:
Keeping your account credentials confidential.
Informing us promptly if you believe your account or data may have been compromised.
9. Children’s Privacy
Rhyme is not intended for children under 13 (or the minimum age required in your jurisdiction).
We do not knowingly collect personal information from children under this age.
If we learn that we have collected such information, we will delete it as soon as reasonably practicable.
If you believe a child has provided us with personal information, please contact us at hello@rhyme.ink.
10. International Data Transfers
Information we collect may be transferred to and processed on servers located outside of your state, province, or country, where data protection laws may differ.
Where required by law, we will implement appropriate safeguards to protect personal data in connection with such transfers.
11. Your Rights & Choices
Depending on your location, you may have some or all of the following rights with respect to your personal information:
Access – Request a copy of the personal data we hold about you.
Correction – Request that we correct inaccurate or incomplete data.
Deletion – Request deletion of your personal data, subject to legal retention requirements.
Restriction – Request that we restrict processing of your personal data in certain circumstances.
Portability – Request a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
Objection – Object to certain processing activities (e.g., direct marketing, where applicable).
Withdraw Consent – Where processing is based on consent, withdraw your consent at any time (without affecting the lawfulness of processing before withdrawal).
To exercise these rights, contact us at hello@rhyme.ink. We may need to verify your identity before fulfilling your request.
11.1 Additional Rights for Certain Regions
If you are located in the EU/EEA, UK, or certain U.S. states (e.g., California), local privacy laws may grant you additional or more specific rights. We will honor such rights as required by applicable law.
12. Third-Party Links & Services
Rhyme may contain links to third-party websites or services, or may integrate with them (e.g., app stores, payment processors).
We are not responsible for the privacy practices of third-party services.
Your use of such services is governed by their own privacy policies and terms.
We recommend reviewing the privacy policies of any third-party services you use.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will provide notice (for example, by email or through the Service) and update the “Last updated” date at the top.
Your continued use of the Service after changes take effect means you accept the updated Policy.
If you do not agree to the changes, you should stop using the Service and request deletion of your data.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:
Ember Technologies, LLC
Email: hello@rhyme.ink